E-mail and telephones:
- Company contacts
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FARO SPA - office, production, warehouse
Via Faro n.15 - 20876 – Ornago (Monza Brianza) – ITALY
tel. +39 039 6878.1
fax +39 039 6010540 - General information
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This address is intended for our products users, to get information about FARO world and, for example:
- request general information
- request the name of the nearest FARO dealer
- request a copy of FARO issues
- request information about conferences, fairs, events and courses
- request information about FARO products
- request product images or issues on computer format
- request a copy of certificate of Product Conformity
- request a copy of certificates Company Quality Management System
- request a copy of product Instruction Handbook
tel. +39 039 6878.236 - Commercial and Client Service – Italy and Abroad
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ITALY: comm.italia@faro.it
ABROAD: comm.estero@faro.it
These addresses are intended for our Italian and abroad clients, to get information about products and services and, for example:- request information about orders
- request information about deliveries
- request commercial information about FARO products
- request the name of the nearest FARO dealer
- request information about FARO products
- request a copy of certificate of Product Conformity
- request a copy of product Instruction Handbook
- request technical explanations about the use or the installation of FARO products
- signal the non conformity of FARO products or services
CUSTOMER CARE COMMERCIAL ITALY
tel. +39 039 6878.310 - +39 039 6878.236
CUSTOMER CARE COMMERCIAL ABROAD
tel. +39 039 6878.256 - +39 039 6878.205 - Administration and shipments
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amministrazione@faro.it
At this address FARO clients and suppliers can get administrative information and, for example:- request information about payments
- request information about administrative documents
- request information about transport documents
- request information about goods shipments
ADMINISTRATION
tel. +39 039 6878.282 - +39 039 6878.284
SHIPMENTS
tel. +39 039 6878.514 - +39 039 6878.272
- After Sale – Italy and Abroad
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service@faro.it
At this address FARO clients and end users can get information about after sale service and, for example:- request the name of the nearest C.A.T. centre
- request the rates for FARO assistance
- request information about how to get repaired a FARO product
- request information about products in repair at FARO
- request technical explanations about the use or the installation of FARO products
- request RMA authorization in order to ship back a product in FARO
- signal the non conformity of FARO products or services
tel. +39 039 6878.249
Fax +39 039 6878.515 - Purchase and Production
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acquisti@faro.it
At this address FARO suppliers can get administrative information and, for example:- request information about orders issued by FARO
- request information about administrative documents regarding purchases
PURCHASE
tel. +39 039 6878.228 - +39 039 6878.262
fax +39 039 6878.254
PRODUCTION
tel. +39 039 6878.257 - +39 039 6878.279
fax +39 039 6878.250
