Quality Management System

Our organizational and productive structure applies a company quality system, in order to cope carefully with the always raising needs required by clients and by the regulations of European Community for the market we operate on. FARO focuses on the various market needs, projecting and marketing products used in medical, electro-medical and dentistry fields, in its head office of Ornago (Monza-Brianza), with the aim of improving performance quality through the formalization and the subsequent optimal management of processes, that integrate the different departments of the company.

The fundamental concepts on which is based the reference model ISO 9001:2008 are essentially two:
- to develop performances really corresponding to the users needs
- to adopt instruments that ensure the constant system improvement

The practical involvements of these two concepts imply for FARO:

• the adoption of an organizational model structured by processes
• the appropriate documentation of all processes, according to the reference model
• the systematic utilization of measure instruments that allow to evaluate in every moment the state of a process, and to project the improvement actions
• the consideration in every process of all the elements required by the reference rule